The Editing Process

The strength of our editing process lies in communication. We won't start work until we're clear on your requirements and you're clear on what to expect from us. This is why we don't use an automatic upload/payment system; we won't ask for payment until we are both agreed on the scope and price of the editing service and we can confirm that we can meet your needs. During the editing process, we keep an open door for you to contact us with questions and suggestions whenever you need to, and we will always respond as promptly and thoroughly as we can.

From submission to completion - our process

Send us a query to get the ball rolling. It's ideal if you can send the document to be edited - or at least a description of it, including the word count - along with the level of service that you require, your preferred return date and anything special that you'd like us to know.
We will reply and confirm the price and return date. We might ask some questions to ensure clarity at our end.
Once we are agreed on the expectations and requirements, we will send a PayPal invoice to your email address.
You make the payment via PayPal. Please note that we cannot begin editing until payment is made, so a prompt payment will result in us starting work sooner.
We will edit your document according to our standards of service. We may get in touch during this part of the process to ask questions or clarify certain things.
Completion. Once we have finished editing, you will receive two files - a marked up copy containing all of our suggested changes, and a clean copy ready to publish. We recommend that you go through the suggested changes to ensure that you agree with them all before publishing your document.